Privacy Policy
Future Pioneers, the owner of the website "futurepioneers.co", respects your privacy and strives to ensure that this policy complies with the legal requirements regarding the collection, processing, and transfer of data. By using "futurepioneers.co" or the services provided through it (and thereby agreeing to the Terms of Use), you explicitly consent to our use of your information as outlined in this Privacy Policy. Your use of the Future Pioneers website is subject to your acceptance of the Terms of Use and this Privacy Policy. If you do not agree to these terms and the Privacy Policy, you must discontinue using "futurepioneers.co".
We are committed to respecting and protecting the privacy of users and visitors who use or visit our website. The purpose of this Privacy Policy is to explain how your information, including personal information we may obtain from you while using "futurepioneers.co", will be used.
Your information is an important part of our business, and we will not sell or share this information with others.
Collection of Personal Data and How It Is Used
By using "futurepioneers.co", you provide us with certain information (referred to below as "Personal Data"), which we may collect and store to provide the requested services, fulfill our contractual obligations, and better understand our users to improve and develop "futurepioneers.co".
This information includes:
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Your name, address, phone number, email address, billing and credit card details, debit card information, order history, and notes from your visit to the site (including your computer’s IP address, geographical location, browser type, operating system, referral source, visit duration, pages viewed, site navigation, etc.).
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Information related to any transactions conducted through "futurepioneers.co", including purchases of our products or services.
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Information you provide when registering as a user (including your account details).
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Information you provide when subscribing to "futurepioneers.co" services, email notifications, and/or newsletters.
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Any other information you choose to send us, including comments and product/service reviews.
We may use your Personal Data for the following purposes:
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To register you on "futurepioneers.co" and manage the services we provide as outlined on the site.
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To fulfill our obligations to deliver services to you, including processing purchases, deliveries, and payments.
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To analyze and evaluate your shopping preferences (e.g., market, customer, and product analysis) to review, develop, and improve the products and services we offer.
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To provide you and our customers with relevant information through our marketing programs. We may use your Personal Data to make decisions about your computer usage, such as selecting products and services we believe may interest you based on the information we automatically collect. We may inform you about these products and services, including special offers, discounts, and competitive promotions (including products and services from other companies), via email, phone (including automated marketing calls), text messages, and other electronic communications such as visual messages, mail, fax, or other means.
When providing us with Personal Data, you will have the option to opt out of receiving information about products and services from us or third parties. You may also choose whether to participate in any competitions or prize draws.
We may supplement the Personal Data you provide with information we receive from third parties (e.g., credit reference agencies).
Fraud Prevention
To protect our customers and ourselves from fraud and theft, we may share your Personal Data (including identity verification and other customer record information, such as how your account was created) with financial institutions and other entities (including legal authorities) involved in fraud prevention and detection.
Phone Calls
All incoming and outgoing phone calls may be recorded for content verification and may be used alongside your records for regulatory compliance, quality control, staff training, crime prevention or detection, and complaint resolution.
Sharing Your Personal Data with Others
While we will make every effort to protect and maintain the confidentiality of the information you provide, we may share your Personal Data with other parties, companies, retailers, and institutions that provide the services or products we offer through "futurepioneers.co" for the following reasons:
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To manage any prizes or competitions offered by these companies or institutions.
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With agents, employees, or third parties contracted to provide services to us.
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With any party assigned the rights or obligations under our agreement with you.
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As required by law or in connection with any legal proceedings or potential legal proceedings, to establish or defend our legal rights (including providing information to others for fraud prevention and credit risk reduction).
For the purposes of these activities, we may transfer your Personal Data to institutions or companies outside Saudi Arabia. We will take all necessary steps to ensure the confidentiality of your information and maintain the same level of protection required under Saudi law. By agreeing to this Privacy Policy, you explicitly consent to such sharing of your Personal Data.
Cookies
Future Pioneers uses modern technology on its website, including "cookies," which allow us to recognize user activities and interests, helping us provide a personalized shopping experience. This technology also helps us track your Personal Data to monitor your activity on "futurepioneers.co", generate reports, evaluate trends, and monitor how the site is used.
By using "futurepioneers.co", you consent to our use of this technology as outlined in the Terms of Use. If you do not wish to accept cookies, you can configure your browser to delete all cookies, block cookies, or receive a warning before storing cookies.
Security
We take adequate measures to prevent unauthorized access, use, modification, disclosure, or destruction of Personal Data. All collected and stored information is identified and protected using all available means.
Protecting your Personal Data is important to us, and we take the following precautions, among others, to better safeguard your information:
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We implement technical and organizational measures to prevent the loss, misuse, or alteration of your Personal Data, including the use of SSL secure software.
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We store all Personal Data you provide on secure, password-protected servers. All electronic transactions you conduct or receive will be encrypted using SSL technology.
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We will display only the last four digits of your credit or debit card number, while for Visa or Mastercard, we will require the CVV number. However, the full card number will be shared with the relevant credit/debit card company during the transaction process.
It is important to emphasize your role in protecting your account and password on your computer. Ensure you log out completely from your account when exiting "futurepioneers.co".
Product Reviews
Approximately two weeks after receiving your product, we may send you an email inviting you to provide feedback or review the products you purchased. Additionally, we may ask if you would like to answer questions about the product you purchased, as posed by other customers.
Marketing Activity Renewal
Future Pioneers uses cookies to collect data about site visitors, enabling us to display Google marketing activities at specific times to provide relevant content to shoppers and offer a better shopping experience. This may include, but is not limited to, displaying our ads or third-party ads on Google’s communication networks and selected websites and browsers. At Future Pioneers, we respect your privacy and are committed to giving you the right to opt out of such ads.
Please Note:
You have the right to request a copy of your Personal Data stored with us. Providing this information is subject to the following conditions:
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A written request from you.
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Providing appropriate proof of identity (we typically accept a certified copy of your passport or national ID card, along with an original utility bill to verify your address).
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Such Personal Data may be withheld to the extent permitted by law.
You may email us at any time to request that your Personal Data not be used for marketing purposes. If you believe the Personal Data we hold about you is incorrect, you may contact us.
You may receive emails from Future Pioneers based on your subscription. If you wish to unsubscribe at any time, you can click the "Unsubscribe" link at the bottom of any email communication.
Changes to the Privacy Policy
Any changes to the Privacy Policy will be posted on the Future Pioneers website and other information we collect in the future. These changes will take effect from the date of publication (see the publication date above). It is your responsibility to review the Privacy Policy periodically to ensure you are aware of any changes. We may notify you of changes to the Privacy Policy via email.
Contact Us
If you have any comments, inquiries, or requests regarding the Privacy Policy and Terms, you may contact us by email at:
sales@futurepioneers.co